wondeya has one plan catalog, and it is server-owned: the console’s billing screen, the quota guards on every write and the numbers on this page all read the same table. There is no separate “marketing” price list that can drift from what actually gets enforced.
These are the current numbers, not a locked-in promise. The catalog can change as the product and its costs evolve; this page always reflects what is in force today, not what shipped on some earlier date.
The plans
Prices are in USD, self-serve, billed monthly or annually (annual is 10 months’ worth of the monthly price, two months free).
An “AI answer” is one visitor question and the answer wondeya generates for it. “Documents” counts every knowledge source together (uploaded files, synced URLs and claims), whichever kind they are. “URL sync” is whether a knowledge URL can be re-fetched on a schedule instead of once.
Starting out
Every new workspace starts on Free — no card, no trial clock. Free gives you 25 AI answers a month so real visitors can use the agent; when the usage shows it is worth more, you upgrade. Nothing expires while you decide.
When the answers run out
Running out of AI answers for the period does not take your pages down. The chat pauses: your pages stay online and indexable, and the chat shows a notice and collects the visitor’s email instead of answering, until you buy a pack or upgrade. Your plan’s answers renew each month on your workspace’s own cycle — the day it started, or your subscription’s billing day — not a shared calendar date; a purchased pack does not renew with the period.
Answer packs
A paid plan can buy extra answers that add to the balance: 1,000 answers for $59. A pack tops up the same balance the plan’s monthly allowance draws from, and it does not reset at the end of the period the way the included allowance does. Free workspaces cannot buy packs; the way up from Free is an upgrade to Pro.
Changing plans
Upgrading is self-serve from the console’s billing screen. Moving to a lower plan is not self-serve today: write to team@wondeya.com if a lower plan fits you better once you have already upgraded.